Business Boosting Back Office Support Services

BUSINESS PROCESSES

Designing effective workflows to get your jobs done efficiently

As well as supporting your business through the provision of out-sourced virtual services, The Cottage Office is able to help you improve your business efficiency by reviewing your in-house processes.

As businesses grow and evolve it often follows that the processes they use evolve with them.  This does not always result in the most efficient methods of  performing tasks or running departments.  In fact, for the most part, the opposite is true.

Do you find yourself asking these questions:

  • Is there a way this process could be handled within the systems we have in-house, instead of all these individual spreadsheets?
  • Is there a way we could reduce the paperwork in the office?  Reduce the time our team spends chasing paper trails, or filing?
  • How can we resolve the communication breakdown between departments in this process?
  • We are getting a lot of information on a regular basis, but why is it not all painting quite the same picture?  How can I get information I can be confident in?
  • Why do our  key controls not balance?

Having your processes reviewed by an independent party, someone experienced in this field, opens up the opportunity for significant improvements in the way tasks are performed and departments work together.

There are often also ways that current systems can be better utilised to provide critical business information, helping to improve overall performance, and aiding you to understand the main areas that need your focus.

The Cottage Office is able to offer a comprehensive business process review service including, but not limited to:

  • Documenting current business processes
  • Review of current processes to identify potential inefficiencies
  • Business process redesign recommendations
  • Implementation of agreed process changes
  • New process documentation
  • Training material
  • Training delivery
  • Staff mentoring through the change process

With this type of assignment, dependent on the nature of review required, it can be advantageous to have an on-site presence, to meet the personnel involved in the core processes, and to gain a thorough overview of the department being reviewed.

In recognition of this The Cottage Office has recently introduced additional on-site services.  These services can be combined with virtual services to provide a comprehensive solution to your business process review requirements.

Are you just starting out in business?

If you are in the early stages of setting up your business – now is the absolute best time to get your processes in place.  The Cottage Office has a wealth of in-house expertise in this area, and we would welcome an opportunity to discuss your business aims with you and the most effective systems and processes to put in place to support your objectives.

We are able to help you through:

  • Consultation
  • Coaching
  • Implementation services

To discuss your requirements in more detail contact us today.